Welcome to Prahla Silks, your trusted destination for premium silk sarees. By using our website (www.prahlasilks.com) or shopping with us in-store, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Product Information
All our sarees are handwoven, and slight variations in color, texture, or weave are natural characteristics that enhance their authenticity. Product photos are taken in natural light, though actual colors may vary slightly due to device display settings.
Orders & Payments
Orders are processed only after full payment is received. We accept secure online payments and UPI transfers.
Shipping
Shipping within India is free, while international orders may incur additional charges. Delivery timelines depend on courier availability, and Prahla Silks is not responsible for delays caused by external factors.
Returns & Exchanges
Once sold, sarees cannot be returned or exchanged, except in cases of genuine manufacturing defects verified by our team. Any concern regarding a defect must be reported within 24 hours of delivery with clear proof.
Offers & Discounts
Promotional offers and discounts are valid for a limited time and cannot be combined or redeemed for cash. Prahla Silks reserves the right to modify or withdraw any offer at any time without prior notice.
Privacy
We respect your privacy. Customer details are kept confidential and used solely for order processing and communication.